Security is priority at Xylentis. We apply a Shared Responsibility Model.
Security Layers
SSL (transit) and At-rest encryption.
Tier 3 DC, access control, surveillance, fire suppression.
Anti-DDoS, Hardware Firewall, IPS/IDS.
Automated backup (per plan), safe distributed storage.
24/7 Monitoring for anomalies.
2FA, strict permissions, full access logs.
Compliance Standards
ISO 27001 (DC)
PCI DSS (Payment)
SOC 2 (Process)
Cybersec Law & GDPR
Infrastructure
Robust infrastructure platform:
Data Center
Protection
Firewall
Customer Responsibilities
Customers play a key role in security:
- •Set strong passwords, change periodically. Enable 2FA.
- •Update security patches for website source code (WordPress, Plugins...).
- •Scan admin PC for viruses.
- •Do not share login info.
- •Proactively backup data locally.
Incident Response
Response process:
Detection
System alert or customer report.
Containment
Lock IP, suspend attacked service to prevent spread.
Investigation
Analyze logs, find cause and vulnerability.
Recovery
Assist customer to restore service and patch.
Report Vulnerability
Email [email protected] or [email protected] to report security issues.